Since 1990, Velocity Network (VNET) has provided professional IT support and hardware for businesses through Erie, Pennsylvania, and nationwide. VNET strives to give its partners enterprise-level services and solutions at prices that are affordable for small businesses. After more than three decades of MSP experience, they’ve developed a set of best practices and seamless workflow procedures that are designed to keep your business running smoothly.
VNET’s team of experts can become your Fiber Optic Internet provider and serve as your outsourced IT department or work with your internal IT department. VNET responds to issues quickly and effectively, often remotely addressing complications before they become problems.
Plain and simple: Velocity Network provides end-to-end solutions for all of your technology needs.
1990
While shopping around for a personal computer, Joel Deuterman observed a significant market gap in Erie, PA. He couldn’t find the product, price, or tech services he wanted or expected. For that reason, Joel called the owner of a computer firm called SOFTEK, a business located in South Carolina, where he’d grown up. SOFTEK structured a deal wherein he would obtain demo PCs and then place an order for custom-built PCs from their store.
1990-1992
In September 1990, Joel opened his first SOFTEK store at his flat located at 255 East 6th. The PCs shipped from SOFTEK in South Carolina. He sold only 286, 386SX, and 386DX PCs. SOFTEK was incorporated in 1992.
1993-1995
Joel moved to Frontier Plaza at 1656 West 8th Street in Erie, PA. He expanded from 100 square feet to 600 square feet. At first, Joel only sold custom-built SOFTEK PCs to residential users. Soon after opening the store in Frontier, he added commercial clients, one of which was Gannon University. Joel also started working with nearby ErieNet, which launched in 1995.
1996
By 1995, Joel was selling custom-built SOFTEK PCs to residential and commercial clients. To better serve commercial clients, Joel moved to his first Yorktown Centre location at 2501 West 12th Street in Erie, PA in September of 1996. He expanded his company from 600 square feet to 5,400 square feet, wherein he included an expansive sales floor with demo PCs. In December of 1996, Joel launched Velocity.Net with pioneering dial-up Internet rates of $9.95/mo.
1997-1999
In April 27, 1998 a landmark new media case was argued. ERIENET INC. v VELOCITY NET INC. was later filed September 25, 1998 and decided in favor of Velocity.Net. The company grew dramatically from 18 to 28 employees in just two years.
2000
For four years, Joel grew SOFTEK/Velocity.Net at a rate of 3,000 members per year. However, trouble arose when Adelphia launched cable Internet service, which caused Velocity.Net membership to shrink from 12,000 to 8,000 in the following next year.
2001
After the rockiness caused by Adelphia’s launch of Internet services, Joel began planned his next expansion. He moved to a second Yorktown Centre location at 2503 West 15th Street, Suite 10, in September 2001, just after the terrorist attacks of 9/11. This expansion took Joel from 5,400 to 6,300 square feet. At a cost of $1 million, he also replaced his Lucent equipment for Cisco and upgraded to v.92 modems.
2002
Due to a huge v.92 modem promotion (the largest coordinated ad campaign thus far, incorporating newspaper, television, radio, and even billboards) Joel grew SOFTEK/Velocity.Net’s membership from 8,000 to 11,000 members. Customers were directed to stations within the store to sign up and pick up modems. After this success, Joel changed focus to specialize in high-end IT consulting and, advanced connectivity. He even added a call center.
2003-2005
Dial-up Internet regrowth continued into 2003 when SOFTEK/Velocity.net purchased SurfErie dial-ups and added 4,000 members from Stargate following their bankruptcy. Joel also began leasing the Suite 10 office, fondly nicknaming it The Annex. SOFTEK/Velocity.Net won the Coaxial Cable of Edinboro (COAX) account in 2004 and was also voted “Best Internet Provider” in the Erie’s Choice Erie Times News readers polls for 2004 & 2005.
2006
In 2006, SOFTEK/Velocity.net purchased DSA IT division and added five new employees. Once, again Joel’s company was voted “Best Internet Provider” in the Erie Times News readers poll. To adapt to the market and replace everything lost from dying dialup and PC sales, the company refocused on growing their managed service department. By utilizing the latest technologies and forming a team of well seasoned IT professionals, the company was able to implement new processes, best practices, and tools.
2007
The acquisitions of DSA Payroll division and Fishtank Creative were completed. This also marked the third year in a row of being voted “Best Internet Provider” in the Erie’s Choice readers poll. In conjunction with the company’s continued growth of IT services and their service department, the name SOFTEK was to be retired at the end of 2007.
2008
Rebranded as the Velocity Network (VNET) with the slogan “it’s about time,” the business’s services included IT, Internet, communications, payroll, and even creative and innovative solutions.
2010-2014
Velocity Network dissolved innovative solutions, creative services, and payroll to focus on IT. The company also purchased the last remaining local Erie asset, Expedient, in June of 2010. Additionally, Velocity Network purchased Sunesys fiber ring in July of 2010 and rolled out VoIP services in 2011. The company’s IT client base continued to flourish along with fiber ring and other fiber-related services.
2015
With a fiber network spanning more than 300 miles, VNET announced their intention to enter the residential market. Residential fiber service was named VNET Fiber. The announcement of this new service was made in February in an Erie Times News feature. A survey was created to measure the public interest for residential fiber. During this time, the company logo was revised and the slogan dropped. The company grew to 51 employees.
2016
The announcement went out that Velocity Network would be purchasing the Rothrock Building on West 10th Street with plans to renovate and move the company by 2019. Headquarters for the VNET Fiber team was renovated. Construction equipment was acquired and more employees were added to prepare for the debut of fiber optic Internet.
2017
VNET Fiber kicked off with a video announcement explaining the process of installing fiber and a new website that allowed the public to check their address and pre-register for fiber optic Internet. 12 neighborhoods were announced to compete to be the first area with fiber optic Internet installed.
2018
VNET Fiber expanded into new neighborhoods. Construction of the new VNET headquarters spanned the entire year. By the first week of November, most of the employees had moved into the new office space.
2019
2019 saw continued growth for VNET Fiber as it grew its network into more neighborhoods. New personnel were added to the IT services team to better serve its partners more efficiently. Construction on its training facility was nearing completion by year’s end.
30 Years!
2020 marks VNET’s 30th year in business!